FAQ « Toddle Stuff - Beautifully Simple Email Marketing

FAQ

If you have any questions, please ask them below.

We will compile a list of the most frequently asked questions here in the future.

22 Comments so far »

David Daniels

February 8, 2008 @ 6:33 pm

How many design templates to you have? Do I need to become a paid subscriber in order to see a full selection?
Siobhan

February 11, 2008 @ 5:15 pm

How do I get rid off the read more feature on me newsletter?
Alan O'Rourke

February 11, 2008 @ 7:49 pm

Hi David, we are adding new templates all the time and as they become available you will be able to view and choose them in the editor.
Alan O'Rourke

February 11, 2008 @ 7:52 pm

Hi Siobhan, to remove the ‘Read More’ button from your email newsletter simply delete the web address from the ‘Read More’ box in the editor on the left.
Siobhan

February 19, 2008 @ 5:24 pm

How many people can I send email to in the group mail?
Alan O'Rourke

February 19, 2008 @ 7:04 pm

Hi Siobhan,
With Groupmail you can send to a few thousand people.
http://www.toddle.us/stuff/sending-your-toddle-newsletter-with-group-mailcom/

If you are sending with your email client (Outlook, Yahoo etc) you can send to a few hundred people.
Siobhan

February 26, 2008 @ 12:18 pm

In your €6 deal, can you place in your own template?
Alan O'Rourke

March 3, 2008 @ 3:03 pm

Hi Siobhan it is not possible but we are about to release a new template in a few days where you can change the entire header to more closely match your own branding.
We also offer a custom design service where we can provide you an email newsletter design that exactly matches your own requirements. Feel free to contact me at info@toddle.
Hugh

March 5, 2008 @ 8:49 pm

Hi can you please explain how the pricing works. I plan to send out about 400 newsletters……..this number will grow to about 1000 shortly.
Alan O'Rourke

March 13, 2008 @ 12:40 pm

The pricing is very simple.
Toddle does not care how many people you are sending to.
If you use the free template you get when you first sign up there is no charge at all.
If you use the paid templates you pay 6 euro at the point you want to download it to Outlook or the email sending application you are using.
Rashid

April 28, 2008 @ 6:38 am

Good day! How do I send the email newsletter to people? It seems that the email is sent by Toddle to me and being forwarded by me to my circles. Please advise. Tq
Rashid

May 8, 2008 @ 5:51 am

I somehow deleted the read more button and suddenly all the button dissappeared and I was left clueless. How could i restore the original settings?
Karin

July 17, 2008 @ 4:45 pm

Hi — I can’t find a way on your site to pay $6 to you so that I can see all the available templates. So although you talk about the non-free options they are not readily available to me. The only thing I can do is make a free newsletter with the 3 free template designs. Also, you don’t have a Contact Us section with your phone details. Thx, karin
Karyn

July 17, 2008 @ 5:01 pm

I am trying to access the additional templates other than the 3 option i currently get, I know i will need to pay the additional charge but i cant seem to get entry to pay that either.
Alan O'Rourke

July 17, 2008 @ 5:23 pm

Hi Karyn, sorry about the confusion. We are getting ready to launch an update that should make things clearer.
Currently there are only 3 newsletter templates available in total. We will be launching more over the next few weeks or alternatively you can contact us about building you a custom newsletter design for your own requirements.

Alan
Alan O'Rourke

July 18, 2008 @ 11:27 am

Hi Rashid,
You send your finished newsletter by forwarding it from your email client (outlook, Yahoo mail, Gmail etc) to your subscriber list.
Alternatively you can send it with one of the dedicated email management applications that are available. We have instructions here http://www.toddle.us/stuff/category/advanced/ and will me adding more over the coming months.

Alan
Alan O'Rourke

July 18, 2008 @ 11:30 am

Hi Rashid, if you type a link in the last field on an edit box the read more button will appear automatically.

Alan
Mike

August 14, 2008 @ 6:18 pm

Hi Alan,

I created a Toddle Newsletter and it emailed to me fine
However when I try to forward it the design breaks down loosing text beackground image etc
Is your tool fully compatible with apple Mail 1.3

thanks

Mike
Gina

August 29, 2008 @ 9:17 am

We have a very basic website for occasional (substitute) teachers. If we send our group a toddle newsletter, can we then upload that newsletter to a more permanent home on our website where it can be archived?
admin

September 1, 2008 @ 8:09 am

You can do one better. Instead of copying files over simply grab the handy JavaScript Widget at the bottom of the email editor and paste it into your own website.
This will automatically list all your latest newsletters and link over to an archived version of them.
Stephane Demets

October 24, 2008 @ 1:58 pm

Hi,
I would like to contact the developers of Toddle.
The “Spoiltchild Design” website is not responding.
Thanks.
admin

October 24, 2008 @ 3:22 pm

Hi Stephane, you can contact the team here at the following numbers http://www.toddle.com/stuff/contact/